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Universal Design refers to the design and planning of an environment so that it can be accessed, understood and used by as many people as possible, regardless of their age, height, abilities or disabilities. The concept of Universal Design is aimed at maximisi...

Universal Design for Learning (UDL) is an educational design principle that aims to design learning environments from the outset in such a way that they are accessible, flexible and usable for as many learners as possible – regardless of individual abilities, ...

Invisible disabilities, or chronic conditions, are health impairments that are not immediately apparent to others, such as mental health conditions, migraines, tinnitus, fatigue or learning difficulties. Although they are not visible on the outside, they can h...

A design principle that describes whether an object – e.g. a table, washbasin or information desk – is designed in such a way that a wheelchair can be manoeuvred underneath it. This is essential for the independent use of facilities by people with reduced mobi...

Augmentative and Alternative Communication refers to all methods and aids that help people to express themselves when spoken language is not, not yet, or no longer possible. The aim of Augmentative and Alternative Communication is to enable people with limited...

Subtitles are usually used to assist with audiovisual media. They help people with hearing impairments ranging from mild to severe, as well as those who are deaf. Subtitles can also assist people who do not understand the spoken language fluently. Subtitles re...

Surtitles are text overlays that reproduce spoken or sung content in another language or in written form. They are often displayed above the stage, screen or projection – for example, in operas, theatre performances, lectures or at multilingual events. Explana...

Magnification software displays the image on a computer monitor, laptop, smartphone or tablet screen in a format suitable for people with visual impairments. Whilst the magnified display, with a zoom level selectable from a wide range, is the most important fu...

The WCAG are an international standard for the accessible design of all information on a website or web application, including text, images, forms, audio and video. The guidelines were developed by the World Wide Web Consortium (W3C). The WCAG are based on fou...

A workshop for people with disabilities (WfbM) is a facility designed to enable people with disabilities to participate in working life who, due to a physical, mental or psychological disability, are currently unable – or not yet able – to work in the mainstre...

The W3C is the body responsible for defining the technologies and standards for the World Wide Web.

The Two-Senses Principle is a key fundamental principle of learning and of implementing accessibility. It states that information should always be conveyed via at least two of our primary senses – hearing, sight or touch. This significantly improves the absorp...